Eventchy FAQ | Answers for Planning Events in the Philippines

Eventchy is the first-ever event marketplace app in the Philippines, designed to make event planning faster, easier, and stress-free. Whether you’re planning a wedding, birthday, corporate event, or intimate celebration, Eventchy lets you find, compare, and book verified suppliers — all in one app

 After choosing services, you can add them to your Event Plan and proceed through Eventchy’s booking flow. This may include supplier approval, contract signing, identity verification, payment proof upload, supplier confirmation, and booking status tracking inside the app.

Yes! Eventchy is free for clients to use. You can browse suppliers, explore packages, create your Event Plan, contact suppliers and book services through the app at no cost.

Eventchy helps make bookings safer and more organized by guiding clients and suppliers through a structured booking process.

Before payment, clients can review the selected services, booking details, supplier information, and service contract. Eventchy also supports identity verification, payment proof upload, supplier confirmation, and booking status tracking inside the app.

This helps reduce confusion, keeps important booking records in one place, and gives both clients and suppliers a clearer process from planning to confirmation.

Eventchy uses service contracts to help clients and suppliers review and confirm important booking details before payment is made. This may include the selected services, event details, payment terms, installment schedules, due dates, cancellation terms, refund terms, and other booking conditions. This helps make the booking clearer and easier to track for both sides.

Eventchy offers a wide range of event services, including:

Venues
Caterers & Food Suppliers
Photographers & Videographers
Stylists, Florists & Decorators
Hosts & Performers
Lights & Sounds Providers
Photo Booths & Gimmicks
Event Planners & Coordinators
And many more!

All suppliers on Eventchy go through a screening and verification process before being listed. You can also check customer reviews, ratings, and sample work portfolios to help you choose the right suppliers for your event.

Absolutely! Eventchy lets you book multiple suppliers across different categories so you can build your entire event team — all in one app.

You can search in two ways:

Manual Search – Enter your event type, date, and location to browse available suppliers.
AI Event Assistant – Answer a few quick questions, and our AI planner will recommend the best suppliers, packages, and even creative ideas tailored to your event style, budget, and preferences.

Yes! You can chat with suppliers directly through the app. Whether you need to ask for custom packages, clarify inclusions, or check availability, you can connect with suppliers without leaving Eventchy.

If a supplier cancels or is unable to fulfill your booking, Eventchy will assist you by notifying you right away and helping you connect with other available suppliers.
Refunds and cancellation policies will follow the supplier’s terms, which you can review before confirming your booking.

Yes. Eventchy is available on both the Apple Store and Google Playstore, making it easier for clients and suppliers to access the platform from their mobile devices.

 

 

Can’t find what you’re looking for? Here’s how to reach us:

For detailed inquiries, drop us a message at [email protected]